Welcome to Prime Auto Parts

These Terms & Conditions govern your access to and use of the Prime Auto Parts website, products, and services. By accessing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please discontinue use of this website and refrain from placing any orders.

1. Eligibility

To purchase products from Prime Auto Parts, you must be at least 18 years of age and legally capable of entering into a binding agreement.

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

Please notify us immediately if you believe your account has been accessed without authorization.

2. Products & Product Information

Prime Auto Parts offers both new and pre-owned automotive products, including:

  • JDM engines
  • USDM engines
  • Automatic and manual transmissions
  • Body panels
  • Automotive parts and accessories
  • Wheels and tires
  • Outboard motors
  • Enclosed cargo trailers
  • Commercial trailers

We make every reasonable effort to ensure product descriptions, specifications, compatibility information, photographs, and pricing are accurate.

However:

  • Used products may show normal signs of wear.
  • Mileage information is provided when available.
  • Compression test results and condition grading are disclosed where applicable.
  • Product photographs may occasionally represent a similar item unless otherwise stated.
  • Customers are responsible for verifying vehicle compatibility before completing a purchase.

3. Pricing & Payment

All prices displayed on our website are listed in United States Dollars (USD).

Prices are subject to change without prior notice.

While every effort is made to maintain accurate pricing, occasional errors may occur.

Prime Auto Parts reserves the right to correct pricing errors, refuse orders placed using incorrect pricing, or cancel affected orders before shipment.

Payment must be successfully received before an order is processed unless alternative financing or approved business invoicing arrangements have been established.

Applicable sales taxes are calculated where required by law.

4. Orders & Order Acceptance

Submitting an order does not automatically create a binding agreement.

All orders remain subject to:

  • Product availability.
  • Payment verification.
  • Fraud prevention review.
  • Order approval.

Prime Auto Parts reserves the right to refuse, limit, or cancel any order at its sole discretion.

Customers will be notified if an order cannot be fulfilled.

5. Order Cancellations

Customers may request cancellation before an order enters processing.

Once an order has been prepared, packaged, or shipped, cancellation may no longer be possible.

Approved cancellations may be subject to administrative, processing, or restocking charges where applicable.

6. Shipping & Delivery

Shipping methods and estimated delivery times are provided as a service to customers.

Although every effort is made to deliver orders promptly, Prime Auto Parts cannot guarantee carrier delivery schedules.

Customers are responsible for inspecting shipments immediately upon delivery.

Visible shipping damage should be documented with the carrier at the time of delivery and reported to Prime Auto Parts as soon as reasonably possible.

7. Returns, Refunds & Warranty

Returns, refunds, and warranty coverage are governed by the applicable policies published on our website.

Warranty eligibility varies depending on:

  • Product category.
  • Product condition.
  • Warranty period.
  • Product listing.

Products that have been installed, modified, damaged through misuse, or altered after delivery may not qualify for return or warranty service.

8. Core Charges

Certain engines, transmissions, and other major automotive components include a refundable core charge.

Where applicable, the core charge is clearly disclosed before purchase.

Core charge refunds are issued after the eligible core has been returned and successfully inspected according to our core return requirements.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information.
  • Confirming vehicle compatibility before purchasing.
  • Inspecting deliveries promptly.
  • Following proper installation procedures.
  • Maintaining products according to manufacturer recommendations.

Prime Auto Parts is not responsible for problems resulting from incorrect installation, improper maintenance, or misuse.

10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or fraudulent information.
  • Attempt unauthorized access to our systems.
  • Interfere with website operation.
  • Copy, scrape, reproduce, or distribute website content without permission.
  • Upload malicious software or harmful code.

Any misuse of the website may result in termination of access and possible legal action.

11. Intellectual Property

All content displayed on this website, including but not limited to:

  • Logos
  • Graphics
  • Product descriptions
  • Photographs
  • Videos
  • Website design
  • Text
  • Icons

is the property of Prime Auto Parts or its respective licensors and is protected by applicable intellectual property laws.

Unauthorized reproduction or distribution is strictly prohibited.

12. Third-Party Services

Our website may include links to third-party websites or services, including payment providers, financing companies, freight carriers, and review platforms.

Prime Auto Parts is not responsible for the availability, accuracy, content, or privacy practices of third-party websites.

Use of third-party services remains subject to their own policies and terms.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Prime Auto Parts shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

  • Use of this website.
  • Delayed deliveries.
  • Product installation.
  • Loss of profits.
  • Vehicle downtime.
  • Labor expenses.
  • Towing charges.
  • Rental vehicle expenses.
  • Business interruption.

Prime Auto Parts’ total liability shall not exceed the purchase price paid for the applicable product giving rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Prime Auto Parts, its officers, employees, affiliates, suppliers, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your use of the website.
  • Violation of these Terms & Conditions.
  • Improper installation or use of purchased products.
  • Violation of applicable laws or regulations.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any legal proceedings arising from these Terms shall be brought before the appropriate courts located within the State of Texas, unless otherwise required by applicable law.

16. Changes to These Terms

Prime Auto Parts reserves the right to modify these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on this website.

Continued use of the website following any revision constitutes acceptance of the updated Terms.

Contact Us

If you have any questions regarding these Terms & Conditions or require assistance before placing an order, please contact us.

Prime Auto Parts
1910 George Dieter Dr
El Paso, TX 79936
United States

Phone: +1 (915) 207 3048
Email: info@primeautopartsstore.com