Customer Feedback

Reviews You Can Trust

Real feedback from real Prime Auto Parts Store customers — on our JDM engines, transmissions, auto body parts, and trailers.

🛡️ Secure Checkout
🚚 Nationwide Shipping
🔧 Compression-Tested Engines
📦 Careful, Tracked Packaging
📞 Real People, El Paso TX


Why Customers Trust Prime Auto Parts Store

We built our reputation one engine, one transmission, and one trailer at a time — here’s what that looks like in practice.

🎯 Accurate Listings

Customers consistently note that parts arrive exactly as described, matching OEM specifications and compatibility details confirmed before shipping.

⚙️ Graded, Tested Parts

JDM engines and transmissions are compression-tested and mileage-disclosed before they’re ever listed for sale.

📦 Careful Packaging

Reviewers repeatedly mention secure, individually wrapped packaging that protects parts in transit.

📞 Responsive Support

Customers call out proactive updates and quick answers to pre-order and post-delivery questions.

What Our Customers Are Saying

Michael R.
Phoenix, Arizona
I recently purchased a low-mileage JDM engine from Prime Auto Parts after spending weeks comparing suppliers online. The team helped confirm compatibility before I ordered, which gave me confidence that I was buying the correct engine for my vehicle. It arrived exactly as described, securely packaged, and much cleaner than I expected. Installation went smoothly, and the engine has been running flawlessly ever since. I truly appreciate the honest communication and professional service throughout the entire process.
Jennifer T.
Dallas, Texas
I ordered an enclosed cargo trailer for my growing business, and the experience exceeded my expectations from beginning to end. The ordering process was simple, and the staff answered every question I had before I completed my purchase. Delivery was right on schedule, and the trailer arrived in excellent condition with no issues whatsoever. The build quality is impressive, and it’s already proving to be a great investment. I would gladly recommend Prime Auto Parts to anyone looking for quality trailers.
Brian C.
Columbus, Ohio
Finding the right transmission for my vehicle wasn’t easy until I found Prime Auto Parts. Their customer support verified the fitment before shipping, and everything arrived exactly when promised. The transmission was securely palletized, professionally packaged, and matched the description perfectly. After installation, it shifted smoothly without any problems. It’s refreshing to deal with a company that genuinely understands automotive parts.
Ashley M.
Orlando, Florida

I recently purchased a Yamaha outboard motor for my fishing boat, and the buying experience couldn’t have been better. The motor arrived well protected and looked exactly like the product photos on the website. Customer service kept me updated throughout shipping and quickly responded whenever I had a question. After installation, it started immediately and has performed flawlessly on every trip. I’ll definitely return when I need marine equipment again.

Kevin L.
Denver, Colorado
I ordered several suspension and steering components while rebuilding one of my trucks, and every item fit perfectly. The quality was exactly what I expected, and each part was packaged carefully to prevent shipping damage. Processing was quick, and tracking information was provided as soon as the order shipped. Everything arrived complete with no missing pieces. Prime Auto Parts has definitely earned my trust for future purchases.
Rebecca H.
Charlotte, North Carolina

After researching several trailer dealers, I decided to purchase a utility trailer from Prime Auto Parts. Their staff helped me choose the correct model based on what I needed to haul instead of simply recommending the most expensive option. The trailer arrived on time, looked fantastic, and has already handled several heavy jobs without any issues. I appreciate working with a company that values customer satisfaction as much as product quality. The entire experience was smooth from beginning to end.

Daniel S.
Las Vegas, Nevada

I purchased an engine and transmission package for a restoration project, and I couldn’t be happier with the condition of both units. Everything arrived securely strapped to pallets and protected throughout the shipping process. The compression report matched exactly what I received, and installation went far better than expected. It’s clear that Prime Auto Parts performs proper inspections before shipping their inventory. I’ll definitely be ordering from them again.

Melissa W.
Nashville, Tennessee
Our repair shop has placed several orders for replacement body panels, lighting components, and mechanical parts over the past few months. Every shipment has arrived on schedule, and the parts have consistently matched OEM specifications. Their customer service team communicates well and follows up whenever we have compatibility questions. It’s becoming increasingly difficult to find suppliers this dependable. Prime Auto Parts has become one of our preferred vendors.
Christopher B.
Seattle, Washington
I purchased a dump trailer for my landscaping business, and the entire process was handled professionally from start to finish. The trailer was delivered exactly when promised and arrived in excellent condition without any transport damage. It has already been used on several large projects and continues to perform exactly as expected. I especially appreciated how knowledgeable the sales team was before I placed the order. I wouldn’t hesitate to recommend Prime Auto Parts.
Laura P.
Atlanta, Georgia
I ordered several replacement automotive parts, including mirrors, trim pieces, and lighting components for one of my vehicles. Every item arrived carefully packaged and exactly matched the product descriptions on the website. The ordering process was straightforward, and customer support quickly answered the few questions I had before purchasing. Everything fit perfectly during installation, saving me both time and money. I’ll certainly be ordering again in the future.
Anthony D.
Kansas City, Missouri

I needed a reliable outboard motor before boating season, and Prime Auto Parts delivered exactly what they promised. The motor arrived securely crated, looked practically brand new, and was ready for installation right away. Shipping updates kept me informed throughout the entire journey, which made the experience stress-free. After several weekends on the water, the motor has performed flawlessly. It’s great doing business with a company that stands behind its products.

Sarah J.
Portland, Oregon
I recently purchased a flatbed trailer along with several trailer accessories for my construction business. The quality of both the trailer and accessories exceeded my expectations, and everything arrived in excellent condition. Freight delivery was well coordinated, and the driver contacted me ahead of time to arrange delivery. Prime Auto Parts made the entire purchasing experience simple and professional. I look forward to doing business with them again.
David K.
Chicago, Illinois

I purchased a car hauler trailer from Prime Auto Parts after comparing several dealerships, and I’m extremely satisfied with the quality. The trailer arrived exactly as described, and the finish was even better than I expected from the photos. Their team answered all of my questions before I placed the order and made sure I selected the right model. Delivery was smooth, and I’ve already used it to transport multiple vehicles without any issues. I wouldn’t hesitate to purchase from them again.

Nicole B.
Tampa, Florida

I recently ordered an outboard motor for my center console boat, and the experience was outstanding. The motor was professionally packaged, arrived on schedule, and looked exactly as advertised. Customer service stayed in touch throughout the shipping process and answered every question I had. After installation, the motor performed flawlessly during its first weekend on the water. Prime Auto Parts definitely earned my confidence.

Jason M.
Omaha, Nebraska
I needed a replacement transmission for my pickup, and Prime Auto Parts made the process much easier than I expected. They confirmed compatibility before shipping, which gave me peace of mind. The transmission arrived securely palletized and in excellent condition. Installation went smoothly, and everything has been operating perfectly since then. I’ll certainly return for future automotive needs.
Amanda S.
Richmond, Virginia
I purchased a food trailer for my family’s growing business, and the entire experience was exceptional. The trailer was delivered exactly when promised, and the quality exceeded my expectations. The staff communicated clearly from the day I placed the order until delivery was complete. Their professionalism made what could have been a stressful purchase feel incredibly easy. I’m very happy with my decision to buy from Prime Auto Parts.
Eric P.
Boise, Idaho
I ordered several brake components, wheel hubs, and suspension parts for one of my work trucks. Every item arrived well packaged and matched the descriptions on the website. Processing was fast, and tracking updates kept me informed throughout shipping. Installation was straightforward because everything fit exactly as expected. It’s refreshing to find a supplier that consistently delivers quality products.
Christine W.
Indianapolis, Indiana
Our company recently purchased an equipment trailer from Prime Auto Parts for transporting compact machinery between job sites. The trailer is extremely well built and handles heavy loads without any problems. Communication throughout the ordering process was excellent, and delivery happened right on schedule. We’ve already recommended Prime Auto Parts to several other contractors in our area. Their service was outstanding from beginning to end.
Ryan H.
Salt Lake City, Utah
I purchased a low-mileage JDM engine for my Subaru, and the quality impressed both me and my mechanic. The engine was clean, professionally packaged, and exactly matched the compression report provided before shipment. Customer support made sure I had the correct engine before processing the order. After installation, the vehicle has been running perfectly every day. I couldn’t be happier with the purchase.
Heather L.
Birmingham, Alabama

I recently bought several replacement mirrors, fenders, and lighting components after my vehicle was involved in a minor accident. Every part arrived in perfect condition and fit exactly as intended. The website was easy to navigate, and I found everything I needed in one place. Shipping was quicker than expected, and nothing was missing from the order. I’ll definitely shop here again whenever I need automotive parts.

Mark T.
Louisville, Kentucky
I ordered a hydraulic dovetail trailer for transporting equipment, and the quality is outstanding. The trailer feels incredibly solid, and every feature worked exactly as described. Prime Auto Parts kept me updated throughout the entire process, including freight scheduling before delivery. Everything arrived safely and without any damage. It was one of the best online purchasing experiences I’ve had.
Emily C.
Sacramento, California
I was looking for a dependable outboard motor for weekend boating with my family, and Prime Auto Parts had exactly what I needed. The ordering process was straightforward, and their team answered every question I asked before shipping. The motor arrived securely crated and performed perfectly from the first start-up. It’s obvious they care about both product quality and customer satisfaction. I would gladly recommend them to friends and family.
Justin F.
Tulsa, Oklahoma

I purchased a truck bed along with several mounting accessories, and everything arrived exactly as ordered. The packaging protected every component during shipping, and installation was much easier than expected because nothing was missing. Customer support followed up after delivery to make sure everything had arrived safely. That level of service is becoming harder to find these days. Prime Auto Parts exceeded my expectations.

Rachel G.
Raleigh, North Carolina
Our landscaping business recently added a steel utility trailer from Prime Auto Parts to our fleet, and it’s been a fantastic investment. The trailer is built to a very high standard and handles daily use without any problems. Ordering was simple, pricing was fair, and delivery happened exactly within the timeframe promised. The entire experience was professional from start to finish. We’ll definitely return when it’s time to expand our equipment fleet again.

Drop Your Review

    How We Earn Trust

    Reviews Are Only Part of the Story

    A strong track record means little without a part that performs. That’s why every JDM engine or transmission we sell is inspected and graded before it’s ever listed — so the reliability our customers describe above is backed by process, not luck.

    • Compression-tested and leak-checked before listing
    • Mileage and condition disclosed up front, no surprises
    • Clear warranty terms provided at time of purchase
    • Dedicated support team for questions after delivery

    Part Condition Tag

    Grading Standard

    Every used JDM engine and transmission is assigned a condition grade based on compression test results, mileage, and visual inspection, so you know exactly what you’re buying before it ships.

    Ask our team for the grading sheet on any part number.


    Reviews & Trust FAQ

    Do you collect customer feedback?

    Yes. We value feedback from every customer and encourage customers to share their experience after receiving their order. As verified customer reviews become available, they will be published on this page to help future customers make informed purchasing decisions.

    What if I have a problem with my order?

    Contact our support team directly at +1 (915) 207 3048 or info@primeautopartsstore.com. We’d rather hear from you directly and work toward a prompt resolution.

    Do you offer a warranty on JDM engines and transmissions?

    Yes, qualifying parts are backed by clearly stated warranty coverage. Please refer to our Warranty Policy for complete coverage details by product category.

    Can I leave a review after my purchase?

    Absolutely. We’ll follow up after delivery, and you’re always welcome to contact our team to share your experience with your order.


    Ready to See Why Customers Keep Coming Back?

    Browse our current inventory of JDM engines, transmissions, and trailers — backed by quality inspections, transparent grading, and dependable warranty coverage.

    Shop Inventory

    📍 1910 George Dieter Dr, El Paso, TX 79936, United States
    📞 +1 (915) 207 3048
    ✉️ info@primeautopartsstore.com